Caliber Cleaning Inc. 101

If your interested in hiring a cleaning service, but wondering what that means and if we are the company for you.. you have come to the right place. The purpose of this post is to tell you who we are, what we do, and how we can make your life easier. Pour a glass of wine, grab a cold beer, and be prepared to be blown away.

Our Story 

I (Briana) started the company with my Mom (Giovanna) when I was still in college at 20 years old. We did all the cleanings ourselves for the first few years until we could begin hiring employee’s. Even once we began hiring employee’s I had a difficult time stepping away from the cleaning aspect to work on growing the business because I wanted to make sure all our clients were happy with their cleanings. I would spend days on end in houses or facilities making sure everything looked as I would make it look when I did the cleanings. I then went on to start a Window Cleaning business (Caliber Window Cleaning, Inc.) I have a passion for clean homes and great design. My inspiration to start a cleaning company really comes from my passion for a clean space. It is so important to me in my own home to have every nook and cranny clean and sanitized. I knew that I could funnel this passion into a living if I really put my mind to it. My Mom and I got started and I would clean during the day, then her and I would clean at night. There were many days I would work 16-18 hours cleaning because we took on commercial jobs as well as residential. I get such satisfaction from the end result of everything polished and tidied, it would motivate me to keep going and the company grew from word of mouth rather rapidly. Today, my mom and I do all of the business side of the company while still making rounds weekly to ensure the level of cleanliness in the homes of our customers are ideal.

Our Company is Licensed, Bonded, and Insured

So what does this mean for you (our client). Whenever a company offers its services, it’s generally quick to note that it’s bonded, licensed, and insured (when it applies and if they are) but what does that mean? Often times someone who isn’t will be cheaper, but you will have to accept all of the responsibility if something bad happens and, as Murphy’s Law clearly states – if something bad can happen, it will.

Being bonded means that a bonding company has secured money that is available to the consumer in the event they file a claim against the company. The secured money is in the control of the state, a bond, and not under the control of the company. Let’s say that you hire a cleaning company and they end up stealing your Nintendo Wii. Well, you would file a claim against the company and, after an investigation, would be paid out by this bond.

For certain professions, a license is necessary to show that you’re competent and permitted to conduct business in the city, municipality, or state in which the license was issued. For example, home improvement contractors will have to be licensed to perform certain types of work and that license number will be printed on every advertisement they print. You can take that license number and look up their performance history in most states through the Better Business Bureau. (AKA we are not storing your credit card information in our mothers basement)

This is probably the most commonly understood of the three (second to being licensed) and this refers to what happens if someone gets hurt on the job. Let’s say a company is fixing your roof and a roofer falls off and hurts him or herself. If the company isn’t insured, then the claim gets filed against your homeowner’s insurance (bad). If the company is insured, then the claim gets filed against the roofing company’s insurance.

In summary, this directly translates into: YOUR COVERED 

Services Provided 

  • Dust and Polish Furniture
  • Dust open shelves, ceiling fans, air vents, baseboards, window sills, and mini blinds
  • Clean mirrors, picture glass, interior/exterior sliding glass doors, and television screens
  • Clean and shine bathroom tile, tubs, shower doors, toilets, sinks and counter tops
  • Clean the top and front of the stove, as well as the burners
  • Clean the top, front and sides of refrigerator
  • Clean the front of the dishwasher
  • Clean all kitchen counter tops, sinks, small appliances, and the microwave
  • Collect and dispose of all trash
  • Damp mop all floors
  • Vacuum all carpeted areas
  • Change bed linens (if clean ones are left out for us)

 Periodic Tasks 

As of January 1st, 2018 Caliber will now be offering periodic tasks for weekly and bi-weekly customers at no charge. These tasks are also available for purchase for those customers whom we visit less frequently. 

A periodic tasks is something extra we will do when we are at your home. For example, if you are a bi-weekly customer, one week you may choose to have your refrigerator cleaned and the next you may choose your oven. These are generally items that don’t need cleaning as frequently, but if neglected can become quite the chore. Examples of this are:

  • Clean inside the refrigerator
  • Clean the oven and under the stove top
  • damp wipe window sills
  • damp wipe door panels and frames
  • empty the fireplace
  • polish the kitchen and/ or the bathroom cabinets
  • vacuum the upholstered furniture
  • clean outside furniture sets (up to 6 pieces)
  • sweep patio (you provide broom)
  • other

Every time you support a small business, a real person does a happy dance. Your business is our celebration. We are proud to service Snohomish and King County and want to thank you for supporting our families, our lives, and letting us live our dream. Letting someone in your home is so personal, if you have any questions, or just want to see what we are all about, give us a call. We’re here and can be your secret weapon to a clean space!

 

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